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Before calling BT and using thier IT Support service, view the comparison tables below. We're sure you'll be surprised! The example shown is for a small business with two PC's.
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British Telecom |
media27 |
On-site or telephone
support service
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Telephone |
Both |
| Call out charge for on-site support |
£125.00 * |
£0.00 |
| Hourly rate for on-site support after 1st hour |
£75.00 * |
£0.00 |
| Annual charge |
£240.00 |
£480.00‡ |
| Industry Accreditations / Partnerships? |
Unknown |
Microsoft Small Business Specialist, HP Reseller, Netgear Powershift Partner. |
* BT can decide to charge you more if the problem is complicated. |
‡Always check our offers page for better pricing. All annual contracts are paid quarterly in arrears. |
When deciding, you may also want to consider the following;
- In which country is the BT support line manned?
- Is the telephone helpdesk going to be commited to solving the problem if they can charge £125.00 or more to send an engineer out?
- What qualifications do BT support staff and on-site engineers hold?
Please use our contact page to find out more about our services.
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| Compare media27's service offerings to those of BT. |
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